"advance care smile center, can i help you?"

"yes, my name is stephanie lehman and i have a dentist appointment for tomorrow morning that i need to cancel."

"okay, let me get into the appointment book... let's see, here we are. and did that time just not work for you?"

"no, actually, i was talking to some people and your office really doesn't have a very good reputation so i'm going with another dentist."

(very curtly and quickly) "okay thank you buh-bye." click.

hee hee..... are front desky type dentist appointment setters supposed to hang up on you like that?