you know how when i'm on the receiving end of horrible customer service i like to tell everyone about it and write angree letters and such?

now for the flip side. good customer service equals me plugging the company and thanking them profusely for their help.

in the future, if you should be in the market for a new modem or something electronical, might i suggest something by creative labs? they're supercool when you're having problems, and instead of brushing you off after finding out what a crappy computer you have, they will email back and forth with ideas on how to fix the problem until it's solved.

i love that my computer's working again.

it's not a hundred percent, you understand. it still spontaneously reboots and crashes doing stupid crap like downloading aol instant messenger. but it's back to where it was. now i just gotta put all my programs back and i'll be a totally happy camper.

and now if you'll excuse me, i think a celebratory drano cocktail's in order.